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Policies & Procedures

Payment Policy

I kindly inform my clients and future clients that all bookings require full payment at the time of scheduling the appointment. This prepayment is necessary to confirm the booking and secure the selected time slot. I appreciate your understanding and cooperation in adhering to this policy. Thank you for choosing my services.

Cancellation / Reschedule Policy

Clients are kindly requested to provide a minimum of 48 hours' notice for any appointment changes or cancellations. I understand that unexpected situations can occur, and I will strive to accommodate reasonable requests for rescheduling without imposing a rescheduling fee. However, I kindly ask for your cooperation in providing advance notice to allow me time to adjust our schedule accordingly.

Refund Policy

I regret to inform clients that refunds will not be provided for cancelled appointments. However, if an appointment cannot be rescheduled and has to be cancelled, a voucher for the original amount will be issued for a future session at the client's discretion. These vouchers are valid for one year from the date of issuance. I appreciate your understanding and look forward to serving you in the future.

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